Skip to content
Untitled design (27)
Sep 29, 2023 2:57:48 PM2 min read

Revolutionizing Contingent Workforce Programs


The landscape of workforce is continuing to shift dramatically. Organizations are increasingly adjusting how to incorporate and manage the mix of the flexible workforce. Finding a compatible partner to outsource the management of contingent workforce efficiently and effectively has become a paramount concern. For mid-sized organizations with contingent workforce programs spending between $5 million and $50 million, the need for a managed service provider (MSP) model that matches their unique requirements has never been greater.

The Evolution of Contingent Workforce Management

Historically, MSP models were primarily designed for large organizations with extensive workforce demands. Smaller and mid-sized companies have recognized the benefits of contingent workers but often found themselves underserved by traditional MSP providers. This recognition prompted the development of what was often referred to as the "MSP Lite Solution."

The New Generation of Contingent Workforce Programs

Enter the new generation of Contingent Workforce Programs, designed to cater specifically to mid-sized organizations with a spend of $5-50 million. These organizations now have the opportunity to access MSP models that mirror the expertise, efficiencies, innovation, and quality expected by their larger counterparts. The only significant difference is scale, but the commitment to excellence remains the same.

Key Components of the New Generation MSP Model

  1. Program Governance and Best Practices: The MSP model should emphasize robust program governance and industry best practices. This ensures that organizations have a solid foundation for managing their contingent workforce effectively.
  2. Risk Controls: Managing risk is paramount in contingent workforce management. The MSP model integrates sophisticated risk controls to mitigate potential issues and protect the organization's interests.
  3. Enhanced Visibility: Visibility into performance is crucial for making informed decisions by providing enhanced visibility, offering insights into workforce data and analytics to drive continuous improvement.
  4. Cost Management: Effective cost management is a core component. It involves optimizing workforce spend while maintaining the highest standards of talent acquisition and management.
  5. Direct Sourcing: To attract and retain top talent, organizations need more than just a management solution. The new generation MSP model includes a service extension arm that can engage known talent, creating a holistic approach to workforce management.

Considerations for Revisiting Contingent Workforce Management

If your organization is considering revisiting its contingent workforce program, here are essential factors to keep in mind:

  1. Scalability: Ensure that your chosen MSP model can scale with your organization's changing needs and growth.
  2. Agility: The ability to adapt to evolving workforce trends and market conditions is critical.
  3. Technology Integration: Incorporate the right technology solutions to streamline processes, improve efficiency, and enhance the overall workforce experience.
  4. Total Talent Management: Embrace a holistic approach to talent management that accommodates various talent sourcing methods, worker types, and engagement types.



The new generation of Contingent Workforce Programs, exemplified by MSP models like TalentProcure, represents a significant shift in the way mid-sized organizations manage their contingent workforce. These programs prioritize innovation, quality, and customization, leveling the playing field and enabling smaller organizations to compete for top talent effectively. As the business landscape continues to evolve, embracing this new generation MSP model is essential for staying competitive and future-ready.


Dawnette Cooke

I have over 25 years of experience in the contingent workforce industry. As a seasoned executive and trusted advisor, I currently spearhead strategy and development for Enterprise Clients at TalentProcure, a certified Minority Business Enterprise (MBE) that champions a modern Contingent Workforce Management platform. My career is driven by a passion for collaborating with clients and partners to reimagine and implement forward-thinking strategies that align with contemporary workforce needs and propel the evolution of work. My expertise spans delivering value-added solutions across MSP, VMS, IC Compliance, Direct-Sourcing and SOW Management sectors, underpinned by technology, ecosystem partnerships, and a steadfast commitment to service delivery excellence. Recognized as a thought leader, I eagerly share insights and best practices. Collaboration is the essence of my professional ethos, bringing together visionary ideas and practical solutions to drive meaningful change. Beyond the professional realm, I'm also dedicated to giving back, particularly as an advocate for the National Alliance on Mental Illness (NAMI). I’m grateful for the journey thus far and am thrilled about the future possibilities, both professionally and personally. Let’s connect and explore how we can drive the future of work together, creating a more adaptive, inclusive, and innovative world.